Refund Policy
Last updated: June 29, 2026
PossibleGenome (operated by TODAUD) sells a digital product: a one-time $19 unlock of your full report, delivered instantly.
All sales are final
Because the full report is digital content made available to you immediately upon purchase, all sales are final and non-refundable once the report has been unlocked.
EU/UK consumers
If you are a consumer in the EU or UK, you normally have a 14-day right of withdrawal for digital content. By choosing to access your full report immediately upon purchase, you expressly consent to immediate performance and acknowledge that you lose this right of withdrawal once access begins.
Problems with your purchase
If you were charged but could not access your report, or something went wrong, contact us at support@possiblebio.com and we will make it right.
Payments
Payments are processed by Gumroad, the merchant of record for your purchase. This policy is governed by the laws of the Republic of Korea.